Telco Disconnection Averted: NCC Mediates Resolution Between MTN and Glo
By Patience Ikpeme
The Nigerian Communications Commission (NCC) has announced a resolution to the disconnection crisis brewing between MTN and Globacom.
The Commission confirmed that both parties have reached an agreement to settle all outstanding issues related to interconnect debts, preventing the planned phased disconnection of Glo subscribers.
To facilitate the agreed-upon resolution, the NCC has placed the disconnection process on hold for 21 days, starting from January 17, 2024. This temporary suspension provides crucial time for MTN and Glo to finalize their agreement and fulfill their obligations.
While celebrating the averted disconnection, the NCC emphasized the critical importance of settling interconnect debts. The Commission reiterated its stance that resolving such debts is mandatory for all Mobile Network Operators (MNOs) and licensees, ensuring compliance with regulatory frameworks and license terms.
The NCC reminded all MNOs and licensees of their responsibility to adhere to the terms and conditions stipulated in their licenses, particularly pertaining to interconnection agreements. Upholding these agreements is crucial for the smooth operation of the national telecoms network and the protection of consumer interests.
The planned disconnection could have significantly impacted millions of Glo subscribers across the country. The NCC’s timely intervention and subsequent resolution between MTN and Glo have averted this disruption and protected consumer experience.
The 21-day window presents both operators with an opportunity to solidify their agreement and permanently address the interconnect debt issue. The NCC has expressed its optimism about a successful resolution within this timeframe, paving the way for continued seamless network operation and consumer satisfaction.
